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Your information and your quote

Bensalem Cleaning is operated by CPSW of Bensalem LLC. This page describes the quote service offered through this website.

When you request a quote

We save the contact details you provide, your contact preference, property ZIP, cleaning requirements, preferred date, and your agreement to follow up. The team uses this information to review your request and confirm the scope, price, and availability. Submitting a request does not reserve an appointment.

Your request is stored in our hosted database. Access to the lead inbox is restricted to the configured business owner. Please do not include door codes, payment details, identity documents, or sensitive medical information.

Appointment text messages

When you request a quote or book with us - on philly-maids.com or bensalemcleaning.com - you can choose to receive text messages about that request or appointment: confirmation, changes you or we make, a reminder before the visit, a note if the team is running late, and a one-time code if you ask us to look up your booking by phone. Messages about your appointment are not marketing messages; we do not send promotional texts unless you separately agree.

If you call Philly Maids, our virtual assistant may offer to text the link to our quote form (philly-maids.com/quote) to the mobile number you are calling from. It asks: “I can text you the link to our quote form. Is this a mobile number that can receive a text - the number you're calling from, ending in the last four digits?” One text with the link is sent only if you say yes; it is not a marketing message, and you can reply STOP to opt out, HELP for help. Consent script version sms-consent-voice-formlink-2026-09-v1.

Text message program terms

Program: Philly Maids sends text messages only to customers who opt in, about their quote request and any booking that follows - confirmations, reminders, reschedule or cancellation notices, and a one-time code if you ask to manage a booking. Message frequency varies, up to about 4 messages per booking. Message and data rates may apply. Reply STOP to cancel at any time; reply HELP or email support@philly-maids.com for help. Consent is not a condition of purchase. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Carriers are not liable for delayed or undelivered messages.

Program: Bensalem Cleaning sends text messages only to customers who opt in, about their quote request and any booking that follows - confirmations, reminders, reschedule or cancellation notices, and a one-time code if you ask to manage a booking. Message frequency varies, up to about 4 messages per booking. Message and data rates may apply. Reply STOP to cancel at any time; reply HELP or email support@bensalemcleaning.com for help. Consent is not a condition of purchase. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Carriers are not liable for delayed or undelivered messages.

The full text message program terms are also published at /sms-terms.

Chat and phone assistance

Website chat displays the conversation in your current browser tab. When connected to our assistant service, conversation details and assistant replies are kept temporarily, normally up to one day plus cleanup time, to answer follow-up questions and handle retries. The notice in the chat window explains when this applies. Your original messages are not kept as a transcript. Use the quote form to submit contact information for follow up.

The connected assistant uses a private session cookie for each cleaning audience. Starting a new chat requests removal of the active session before starting again. If the session has already expired, its retained details remain subject to scheduled cleanup. Chat does not reserve an appointment or save a quote request on your behalf.

When the phone service is connected, the automated greeting asks for agreement before collecting your answers. Twilio processes speech into text and provides spoken responses. We do not request call recordings. Temporary call-session text expires after 24 hours and is also removed from the session when a request is saved. The submitted inquiry remains in the lead database for the team to review.

Contact preferences and service providers

You can choose email or phone follow up. Your quote request does not enroll you in marketing. When the business enables its Brevo connection, the contact details needed for follow up may be added to its lead list and the owner may receive an inquiry notification. Live messages and phone transfers remain disabled.

Owner follow-up records

After you request a quote, the business owner may create a customer record and a property record from the details you provided, such as your name, email, phone, the property name, street address and ZIP, and link them to your inquiry. The owner also records the inquiry status, who is following up, the next planned step, and a history of those changes. These records are used only to plan and track follow-up on your request. They do not reserve an appointment, approve a price, accept a quote, or record a payment.

Access to these records is restricted to the configured business owner signed in with the verified owner account. They are stored in the same hosted database as your quote request and are not sold or shared with advertisers. To correct or remove them, use the process described under Corrections and removal below; the owner verifies and processes the request.

We keep booking records for 365 days after your last visit for scheduling, tax and dispute purposes, then delete them. You can ask us to delete your contact details sooner; we keep only what tax records require.

Corrections and removal

To correct your details or request removal, use the quote form with your existing inquiry reference and explain the change, or reply to the team once contacted. The owner must verify and process the request. Automatic deletion of quote requests is not currently enabled.

When you apply to work with us

We save the details you provide, your contact preference, the areas and kinds of work you're interested in, your experience and availability, and any introduction you write. Only the people responsible for recruitment can see applications. We use them to review your application and contact you about opportunities. Applications are stored separately from customer requests. We do not collect identification documents, Social Security numbers or bank details through this form.

We use a short-lived, hashed network identifier to limit abuse. Essential hosting and sign-in functions may use cookies. This site does not intentionally add advertising trackers or sell your quote details.